Last Updated: [12-4-2025]
We strive to offer top-quality IPTV services. We invite you to read our Refund policy carefully.
1. Digital Product Policy
The majority of IPTV subscribers are digital goods which means:
- There are no physical items to be sent
- After activation after activation, the service will be thought to have been as being delivered
2. Refund Eligibility
Refunds are only available within the following circumstances:
- Service not delivered
- Problems with activation of subscriptions not solved via Support
- The technical issues we have identified are the result of our system
Requests for refunds must be made within of 48 hours of the purchase.
3. Non-Refundable Situations
No refunds will be given in the following circumstances:
- Wrong device configuration
- A poor internet connection by the user
- Discontented users with the choice of channels
- The user is not heeding installation instructions
- Service running normal
- VPN and location limitations
- Afflicted or mishandled accounts
4. Trial Period
If a trial period is given No refunds can be given after the purchase of the subscription.
5. How to Request a Refund
Email us at: support@polishiptv.com
Please include:
- Order number
- Email employed
- The reason for the refund
- Screenshots of your screen if they are possible